Shan started her specialty coffee journey 16 years ago in New Zealand.

She learned the art of quality and consistent espresso service over six years from many different cafe's and coffee setups across New Zealand and Australia, ending up at the renowned Chez Dre in South Melbourne, after which becoming a trainer and educator for Five Senses Coffee in Perth; national leading suppliers of wholesale specialty coffee, education and equipment in Western Australia, Melbourne and Sydney. 

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She then managed a team of six barista trainers for Kofi, Cambodia, roasting, organizing farm expeditions and educating the staff of 100+ people into the world of specialty coffee and much more.

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Shannon then traveled to Stuttgart, Germany where she created coffee systems for a brand new specialty coffee offering inside of Mercedez Benz, using three slayer machines; training and inspiring a team of service staff who had never heard of specialty coffee before.

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Shan has worked on and off with Fábrica Coffee Roasters in Portugal for the last six years, creating education systems, training staff, running workshops, public speaking at food and beverage events and consulting for clients among many other things. 

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It would be her pleasure to help you and your team get to the level of quality and service you wish to be at with your coffee service in Portugal. From latte art to espresso extraction, from manual brewing to workflow and troubleshooting, from recommending quality products and training your staff;

you can trust that her experience and expertise will bring you the results you need for your business.